Villa Facilities

Updated 19/8/2010

What is included?

The daily tariff includes:- Exclusive use of the Villa
· Fully equipped kitchen.
· A freshly prepared breakfast.
· Full Daily house maid service.
· Transfers from the airport.
· Departures at your cost.
· Free shopping and laundry service.
· Nightime security guards.
· DVD/TV/CD music system
· Welcome Pack.

Also available at a small additional charge are private massages, baby sitting and local transport.

Terms and Conditions

Advertised Rates
The rates advertised on this page are kept up to date. However rates will change from time to time. To ensure that you have the current rates, hit the refresh button on your browser, especially if you have visited this page previously. Robin's Place shall deem rates from old versions of this Rates page stored in cache on your computer as being invalid.

Tentative Confirmation
On the receipt of your enquiry, we will contact you and provide you with confirmation of availability and  holding  deposit required (30% if proof of confirmed flights can be provided, 50% if no flight bookings have been made) Rates can be changed at anytime without notification.

Reservation Confirmation
Due to high demand, Robins place is often booked in advance. To confirm your reservation, you need to forward a Bank Transfer for the deposit amount requested to our AUS$ bank account.
As soon as the deposit arrives in the bank account, your reservation will be confirmed. Please advise us by email once your transfer has been made. We will then send you a written confirmation note. Reservations are handled on a “first come, first served” basis.

Cancellation Policy
All deposits are non refundable, unless agreed upon on special case by case basis. The balance of rental payment is due on arrival at Robins Place and is collected by our manager in cash by Nyoman Robi. We don’t accept visa cards or travelers cheques.

Minimum Stays and maximum number of people
We have minimum stay requirement at Robins Place of 7 nights. We might agree to shorter stays on a case by case basis. Villas only accommodate up to the maximum allowed. Extra beds are not available.

Checkout Standard
Checkout time on the final day is 12 noon. Subject to availability, the villa can be used on the final day of departure up to 9:00 pm for 50% of the night rate.

Insurance
We strongly recommend that you take out comprehensive travel insurance at the time of booking to protect you and all those accompanying you for the full time of your visit against illness, incl. evacuation, injury, death, loss of baggage and personal items, cancellation and other travel contingencies.

Responsibility
Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay at Robins place, or during your participation in any activities during your visit to Bali. We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment.

Bank Account
Full details of our bank account will be given at time of booking confirmation.